Dear Valued Customers,
We are reaching out to keep you informed about the ongoing system maintenance and the steps we're taking to enhance our service delivery.
Our dedicated team has been working tirelessly to address the system issues. We're pleased to report that the majority of the repair work has been successfully completed. The remaining task involves data transfer, which by its nature, is time-consuming to ensure accuracy and data integrity.
We anticipate that the final phase of the maintenance will be completed within the next two to three days. Please note that during this period, some service interruptions may still occur. We appreciate your patience and understanding during this critical process.
We're aware of the inconvenience this may have caused you and wish to extend our sincere apologies. To express our gratitude for your support and understanding, we are offering a complimentary free week of service once the system maintenance is completed. This benefit will be automatically applied to your account, and you'll receive a confirmation when this is activated.
We understand the importance of the services we provide to you, and rest assured, our priority is to ensure a smooth and efficient operation that will meet your expectations.
Thank you once again for your patience and loyalty. We look forward to continuing to serve you with improved and seamless service delivery.
IPTV Smarters & Banana TV
Sunday, May 28, 2023